Job Title Number of Recruits Work Place Release Time

      FAE engineer 2 Shenzhen Baoan 2021-12-22

      Job Responsibilities

      1. Bachelor degree or above, major in electronic information engineering, optoelectronic information science and engineering, etc.;

      2. With RF debugging, drive power development, technical support in the lighting industry, or more than 1 year experience in the same position in the radar sensor industry is preferred;

      3. Have a certain hardware knowledge base, understand the schematic diagram and do hardware debugging;

      4. Have good communication skills and on-site coordination skills, teamwork and excellent service awareness.


      job requirements

      1. According to customer needs, organize requirements documents and report to the project department and product department;

      2. Provide customers with application technology and formulate application plans; deal with problems in customer applications;

      3. According to the needs of sales personnel, answer customers' pre-sales questions, help customers select products, and provide product application technology;

      4. According to customer needs, go to the customer site to help customers deal with problems. Through on-site product testing and troubleshooting, answer customer questions, deal with product failures, and provide targeted training to customers;

      5. Responsible for the testing of new products, instruct customers to conduct sample tests, and answer questions raised by customers during the testing process;

      6. Analyze the products returned by customers and solve technical failures; and discover potential customer needs and maintenance during communication with customers.

      7. According to the customer complaints reported by the quality department, we will conduct in-depth analysis of the product and propose a response plan, find the cause of the problem, and close the customer complaint.

      8. Perform functional test evaluation, plan, cost and advantages and disadvantages of competing products in the market-side feedback meeting;

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